My Pet has died. What do I do next?

For pets that passed away at a veterinary hospital:

Ask your vet what crematory they use as you have a choice where your pet is cremated.

  • If they are partners with us (view Friendships):
    1. You don’t have to do anything!
    2. The veterinary staff will help you fill out our Secure ID forms and will notify us immediately.
    3. Feel free to call us directly at 248-499-8446 if you have questions.
  • If they do not work with our facility: Please understand that you have a choice where your pet is cremated. You DO NOT have to use the facility they suggest.
    1. Please click on the Finalize Your Pet’s Plans tab to request our service and select your pet’s cremation option.
    2. We will handle all of the logistics from there and a Pet Passages® team member will transfer your pet to our facility.
    3. Or call us at 248-499-8446 .

For pets that passed away at home:

  • You can bring your pet directly to us.
    1. Please click on the Finalize Your Pet’s Plans tab to request our service and select your pet’s cremation option.
    2. We will call you to schedule an appointment.
    3. Our office hours are listed below. After hours appointments are available upon request for additional fee.
  • Home pick-up is also an option for a fee: Fees are calculated by weight and time of pick-up.
    1. Please click on the Finalize Your Pet’s Plans tab to request our service and select your pet’s cremation option.
    2. We will call you to schedule an appointment.
    3. A Pet Passages® team member will transfer your pet to our facility.

Our office hours are:

Pet Passages - Lake Orion, MI
Monday - Friday 9:00am - 6:00pm Saturday 9:00am - 2:00pm Sunday Closed We are available for urgent needs Please call 248-499-8446 anytime you need us. We will try to answer or return your call promptly. Special Holiday hours (occasional) special hours posted on our Google Business Listing

 


Guiding you through the loss of your pet… because your pet is part of the family.